Shipping & Returns
Shipping & Returns – Ashwagandha.one
Shipping
At Ashwagandha.one, we are committed to delivering your wellness products quickly, safely, and efficiently across Canada.
We currently offer standard shipping via trusted carriers for all orders placed on our platform.
- ✅ Free Shipping is available on all orders over $40 CAD (after discounts and before taxes)
- 📦 Orders under $40 CAD are subject to a flat shipping fee of $14.99 CAD (non-refundable)
All orders are processed within 1–2 business days, and delivery times typically range between 2–7 business days depending on your location.
At this time, we ship within Canada only. We are actively working on expanding our delivery network internationally in the near future.
If you have any questions regarding your shipment or delivery status, please consult our FAQ section or contact our support team for assistance.
Returns
Your satisfaction is our priority. If you experience any issues with your order, our team is here to help.
To initiate a return, please contact us with:
- Your order number
- A detailed description of the issue
Return Conditions
- 🔄 Returns are accepted within 30 days of purchase
- 📦 Products must be unopened, unused, and in original packaging
- 🚚 A return shipping fee of $14.99 CAD may apply
Important Notes
- ❌ We do not accept returns for opened or used products
- ❌ Items purchased through third-party retailers are not eligible for return through Ashwagandha.one
Our Commitment
At Ashwagandha.one, we stand behind the quality of our products and aim to provide a smooth, transparent shopping experience. Our goal is to ensure every customer feels confident and supported when choosing natural wellness solutions.